This is Forrester in the December 2, 2004 report, he considered that the need business process management, another Gartner2006 the June 28 report, he considered that also need business process management.
Now we are talking about ERP enterprise with different places.
Here's a map (PPT), is a business process ecosystem-level structure. There are three different levels. We called the largest within the business process management, business applications within a second called business process management, these processes, we believe that business process management is not suitable for running in the process; third type of process we called temporary, or self-confidence, Temporary, casual process.
Ultimus China and the Hong Kong General Manager CUI Zhi-li
I think that the ecological system in which three different processes, Below, we look at the process of personalized needs, for example, from within the ERP, to a temporary, personalized demand is growing, agility, Or the flexibility of demand is also growing more and more.
The first is the ERP of specialized, high-priced workers process, this process is rather complicated, not always changing, but not a personality, these processes is very special, and sometimes specifically because of a certain industry or a certain type of function. Therefore, it should be within the system in-house. For example, the handling of production orders, inventory processing, financial management, financial coordination of these processes.
ERP outside the process is that we often say that the large number of cross-sectoral applications, these structures are complex, according to the changes in business, they staggered between different departments, they make up for a partnership between the staff and some of the gap. Which one of these processes is unique to the company. Not belong to each industry, a certain function, but unique. For example, shown in the process, the basic processing, performance evaluation and so on.
The third is temporary and casual. Customization is very important, high agility, casual, no structure. A large number of processes, every day in every business inside there, are examples of this process of independence, is the manual. Is not automatic. For example, a document storage, a process that is the ecology, different grass-roots structure.
This structure can be compared to a transport system, transport ecosystems, have different modes of transport, is relatively large transport aircraft, trains, for most people use, cars, small groups suitable for use, or household use, Some motorcycles, bicycles, these very personal. You can not travel by plane every day to the things you need to bar the entrance of your home, from the Guangzhou airport to Beijing, you may do that aircraft, from Beijing airport to the hotel, you only need to take a taxi. Therefore, the need for appropriate tools to do things.
From the process management point of view, we come to such an answer, that is, whether from within the ERP processes, or ERP, processes, or a random process, we need is an interdependence of the ecosystem structure. Is not to say that this, you do not need that, we feel that, in adopting a process management system, to manage three different framework is a very difficult thing. So there is a Ultimus business process management platform concept, Below are the customers, employees, partners, directors, they may have a lot of random processes in the run, when he has to to the inter-departmental and inter-application of the time, through a process management of the SOA management platform . To the above interaction with the needs of enterprise applications for an interactive system.
Now, I talk about the company specialized in automation a framework above, we believe that the middle of the ERP how to run »
We believe that business process management is the concept of automation and adaptation of automation is the fastest rate of automation and adaptability to human adaptability is how to provide the best working environment and availability, there is a dynamic adaptation of the programme, which is Based on our technical. The programme provides three functions, the first function is to accelerate the deployment of speed, automation is the speed, the second is to increase the degree of acceptance and adoption of the third is to improve the ability to adapt to change.
How to achieve these three features, and we said, is the first automated, no automation will be no benefits, no automation will be no deployment, but in the process management point of view, if the automation to deploy, if necessary prior to achieve 100 percent accurate Demand for the circumstances, the common sense definition of all possible rules, unusual, steps, conditions or circumstances, requires a large amount of code development and programming. These are the impact of automation and the deployment of a factor, so we have an automated this, do not need to do is achieve 100% accuracy can be deployed on demand, do not put all the unusual situation definition, processes can be more lines, no need for 10%, code development can be automated. These our goal.
Just now we are talking about adaptation, adaptation has two effects, the first business process management platform is the natural mode of operations is not a simple, intuitive. If not using this, it reduces efficiency, there is one, if not dealt with the benefits of high, employees can not use this system will also affect efficiency. At the same time there are three aspects, the first is the slow deployment, the second on a low rate and the third is the strain the ability of poor, making the efficiency of.
Next, we turn to the general process management new ideas.
The first line of thought is that we just said that the automation, automated process management business process management is the relatively easy part, although we said that automation can not be 100% accurate demand circumstances, not all the steps are the definition of abnormal circumstances Can run, is more difficult, but in practice, is relatively easy part. Is the most difficult adaptation, this perspective is a complete change of the traditional model, our traditional application of IT to improve the model is the model of users, IT What is the change, to IT, and then to the customer. I think this is the business can not adapt to change.
Therefore, adaptable, requires a high degree of flexibility in the technology, from the perspective of the change process, the code is a liability, not an asset. Of course, we said, it is difficult to adapt to change, but the biggest challenge is the popularization of business process management, this new process structures, and the deployment of good, but not to promote this process out, so we are willing to use it, this value is Can not be achieved, is of no use. Because business process management change the way we work, the Mass is a very important link. This platform inside need a lot of popular features.
Also, business process management with the traditional concept of IT different, he needs a team, this team have different roles and responsibilities. business process management inside the team, not only the involvement of IT, business participation is also important, therefore, need an IT and business interaction platform. We share this responsibility, whether it is the development of the implementation of the management of the common burden of this responsibility. This is an important success of business process management, business process management is the establishment of a team.
