According to Gartner predicted that by 2006 business process management tool sales will reach 3 billion U.S. dollars, and solutions related to the sale will reach 6 billion U.S. dollars. Gartner estimated the next five years, business process management projects between the average rate of return (Return On Relationship, ROR) at 10% to 15%. But for those who can easily achieve the objective of the project ROR at 20% to 30%. Fall into this category of a mortgage insurance processes, customer service, CRM capabilities. Informal management or manual processes for managing a possible 50 per cent of the exception handling. business process management to be solved is an important issue to deal with the abnormal control.
So far, Gartner think that the market penetration rate reached 40 percent, but still in front of a lot of opportunities. business process management market vendors a total of about 110, each have to make money, the market penetration certainly not 100%. Although the 2002 to 2003, the market there have been some merger and acquisition activities, but not as much as expected.
business process management is the first use of some large companies: insurance companies, banks, medical institutions and government. Medium-sized enterprises (revenue amounted to hundreds of millions of dollars of business) now have begun to adopt business process management, some small enterprises have adopted business process management trend. All this has attracted more suppliers enter the market. Market in most industries earn profits followed by insurance, government, health care, discrete manufacturing, telecommunications.
Gartner predicts the market in the business process management business process templates sales growth. There are three main template: vertical flow, level of process, follow the template. The business process management should be self-built or purchased, the industry has heated controversy. business process management solution because the two are mixed. In addition business process management, business rules, BAM, business process integration of the growing market.
China's business process management development of the market prospects are broad. In 2003, Haier started a new cycle of the five-year strategy, focus on new strategic objectives, Haier Group from the second half of 2004 launched a comprehensive business process management (business process management) projects, each carding a comprehensive SBU (Strategy Business Unit, strategic business Unit) process. 2005, Lenovo's business model has changed, the new model to all the business processes designed, it is a huge work. Lenovo used the methodology of process management, makes this work is completed very easily. Lenovo Group Process Management Process Manager Li Bin, said: "It is not a simple process modeling, it is a business modeling process."
